Your questions, answered

We are a north-London firm working from the Barnet borough outward. Barnet is our home patch and our departure hub — we collect across Chipping Barnet, Finchley, Hendon, Golders Green, Whetstone, Mill Hill and the wider borough, and out into neighbouring north London.

Because they are the moves north London actually makes that most firms treat as afterthoughts. Our Continental Desk specialises in these five so we genuinely know each route — the Cypriot ferry timing, the Swiss customs particulars, the Dutch canal-house hoist. That said, we move across the rest of Europe and the UK too; the desk is our specialism, not our limit.

Yes. The Continental Desk names the destinations we specialise in, but we run the wider European corridor and UK-wide moves as well. Tell us where you’re heading and we’ll scope it properly — the route almost certainly works.

An island move combines an overland leg across Europe with a sea crossing, coordinated as one managed job. We book the vehicle and the sailing to line up, so your belongings travel as a single consignment rather than something you have to hand off partway. Island routes reward a little planning up front, which we walk you through.

It means one named coordinator from your first call to the last box unpacked — no being passed between departments or companies. It covers full or partial packing and unpacking, specialist crating for the precious things, and flexible storage and timing. Premium here is about fewer people to chase and nothing lost in the handover, not a longer bill.

Both depend on the specifics — your destination, whether you have a dedicated vehicle or a shared part-load, the access at each end, and customs clearance. Rather than publish a figure that might not hold, we scope your move and give you a clear written quote with an estimated transit window for your particular job.

Yes. Moves from the UK into Europe now involve customs formalities, and Switzerland sits outside the EU customs union with its own requirements. We prepare the documentation ahead of departure and flag what you need in good time, so paperwork never becomes the thing that holds your belongings at the border.

We offer full or partial professional packing with export-grade materials, and specialist crating for art, antiques, pianos and wine. If it’s precious, fragile or awkward, tell us early and it will be handled accordingly.

Yes. Completions rarely align on both sides of a move, especially internationally. We offer secure storage and flexible scheduling so a delay doesn’t force you to rush or derail the plan.

Send us your pickup and destination and a few details about what you’re moving, through the quote form or by getting in touch. Your coordinator will review it and come back to talk through the next step — no obligation.